Estimated delivery is 3 – 4 business days from point of purchase and we have the capabilities to track your order. We charge a flat-rate of $8.90 per pack. We use Pack and Send as our preferred supplier and we have made the decision to 'leave on delivery' unless otherwise specified on your order.
In the circumstance that you need to exchange an item please email or call 0415 956 603 and we will take care of this for you. Please quote your order number or invoice number in all correspondence. Unfortunately we can’t return a product once it’s been sent.
If Books and Bubbles deems the product to be damaged, faulty or the wrong item then there will be no additional shipping charges.
If the reason for exchanging the self-care gift is due to change of mind, the product is no longer relevant or there is insufficient evidence suggesting Books and Bubbles is at fault, then outward shipping costs will not be refunded and the customer/recipient is required to cover costs of return shipping.